Index of articles related to terms of service and privacy policies

This is a list of articles about terms of service and privacy policies. These are also called terms of use, and are rules one must agree to, in order to use a service. The articles fall in two main categories: descriptions of terms used for specific companies or products, and descriptions of different kinds of terms in general. Articles on companies vary widely in the amount of detail they give on terms of service. Annotations show what is available in the article on each company, and need to be updated as those articles are improved.

Terms of service are regularly the subject of news articles throughout the English-language press, such as in the US,[1][2][3][4] UK,[5][6][7] Africa,[8][9] India,[10] Singapore,[11] and Australia.[12][13] Terms of service are also addressed in a widely reviewed documentary,[14] academic research,[15][16][17][18] and legal research.[19][20]

Articles which describe specific companies' terms of service

Social media

  • Comparison: Privacy concerns with social networking services – Partially compares privacy policies, data retention, geo-tagging, data releases
  • Comparison: Comparison of Q&A sites – Compares topics allowed, copyright, and licensing of user contributions
  • Comparison: Death and the Internet - Compares rules on access after death
  • Facebook Addresses privacy settings and enforcement
  • Instagram Partly addresses commercial re-use of members' posts, and geo-tagging
  • Pinterest Addresses sales of user data and tracking of users on other websites which have a Pinterest button
  • Tencent Partly addresses user security
  • Twitter Addresses privacy, data dissemination, security breaches, legal jurisdiction, deletion to comply with national laws and survivors' requests

Search engines

Browsers

  • Comodo Dragon Addresses arbitration, tracking, disclosures, liability, and use of the information for advertising
  • Google Chrome Addresses tracking of users, and insecurity with VPNs
  • Safari Addresses tracking, disclaimers, and disclosing unique device identifiers "for any purpose"

Transport

Credit cards

  • American Express Addresses limits on rental car damages
  • Discover Addresses limits on rental car damages
  • Mastercard Addresses limits on rental car damages
  • Visa Partly addresses terms imposed on merchants, and limits on rental car damages

Email

Utility software

  • CCleaner Addresses tracking of users and their software, matching with outside sources of information, use of the information for advertising, data retention, liability
  • GeForce (graphics processing units from Nvidia) Addresses liability, and user data provided to Nvidia, to social media and to advertisers
  • Malwarebytes Addresses arbitration, tracking of users and all software they run, their clickstreams, locations, data retention, and use of the information for advertising
  • Microsoft account (formerly Passport or Live ID) Partly addresses privacy and allegations of deceptive practices

Other software

Online file storage and hosting

Website hosts

Broad comparisons across categories

  • Death and the Internet – Compares terms on retention and access after an account holder dies
  • Indemnity – requirements that users pay companies' legal bills

Articles which discuss terms of service in general

References

  1. Merrill, Jeremy B. (23 October 2014). "One-Third of Top Websites Restrict Customers' Right to Sue". The New York Times. ISSN 0362-4331. Retrieved 2017-09-11.
  2. Isaac, Mike (3 March 2017). "How Uber Deceives the Authorities Worldwide". The New York Times. ISSN 0362-4331. Retrieved 2017-09-11.
  3. Luckerson, Victor. "7 Surprising Things Lurking in Online 'Terms of Service' Agreements". Time. ISSN 0040-781X. Retrieved 2017-09-11.
  4. Quinn, Zoe (9 September 2017). "Book Excerpt: Zoë Quinn on the Problem of Terms of Service". WIRED. Retrieved 2017-09-11.
  5. Berreby, David (3 March 2017). "Click to agree with what? No one reads terms of service, studies confirm". the Guardian. Retrieved 2017-09-11.
  6. Hern, Alex (15 June 2015). "I read all the small print on the internet and it made me want to die". The Guardian. ISSN 0261-3077. Retrieved 2017-09-11.
  7. Griffin, Andrew (4 September 2017). "People are terrified about Twitter's new terms of service". The Independent. Retrieved 2017-09-11.
  8. Okoriekwe, Chuks (13 July 2017). "Dealing with legal issues of digital afterlife". Punch Newspapers (Nigeria). Retrieved 2017-09-11.
  9. GOVENDER, SUTHENTIRA (7 September 2017). "If you're on Facebook‚ Instagram or Twitter‚ read the Ts and Cs". Sunday Times (South Africa). Retrieved 2017-09-11.
  10. "Twitter's new terms of service draw online criticism – ET BrandEquity". ET Brand Equity (India). 5 September 2017. Retrieved 2017-09-11.
  11. Leow, Annabeth (29 August 2016). "Privacy watchdog seeks clarification on WhatsApp's new terms". The Straits Times. Retrieved 2017-09-11.
  12. Wang, Amy B. (9 January 2017). "Teens finally understand rights after lawyer translates Instagram terms into plain English". The Sydney Morning Herald. Retrieved 2017-09-11.
  13. Feldman, Noah (29 March 2016). "Never read the terms and conditions? You're not alone". The Sydney Morning Herald. Retrieved 2017-09-11.
  14. "Terms and Conditions May Apply (2013)-External Reviews". IMDB. Retrieved 2017-09-11.
  15. Fiesler, Casey; Cliff Lampe; Amy S. Bruckman (2016). "Reality and Perception of Copyright Terms of Service for Online Content Creation" via CSCW '16: Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work & Social Computing,.
  16. Earp, J. B.; Anton, A. I.; Aiman-Smith, L.; Stufflebeam, W. H. (May 2005). "Examining Internet privacy policies within the context of user privacy values" (PDF). IEEE Transactions on Engineering Management. 52 (2): 227–237. doi:10.1109/tem.2005.844927. ISSN 0018-9391.
  17. Magi, Trina. "A Content Analysis of Library Vendor Privacy Policies: Do They Meet Our Standards?". College & Research Libraries. 71: 254–272 via University of Vermont.
  18. Sathyendra, Kanthashree Mysore, Shomir Wilson, Florian Schaub, Sebastian Zimmeck, Norman Sadeh (7 September 2017). "Identifying the Provision of Choices in Privacy Policy Text". Proceedings of the 2017 Conference on Empirical Methods in Natural Language Processing. 2017: 2764–2769 via Association for Computational Linguistics and Carnegie Mellon University.
  19. Reidenberg, Joel; Travis, Breaux,; Faith, Carnor, Lorrie; Brian, French, (2014). "Disagreeable Privacy Policies: Mismatches Between Meaning and Users' Understanding". Berkeley Technology Law Journal. 30 (1). doi:10.15779/z384k33. ISSN 1086-3818.
  20. Klass, Gregory (8 September 2017). "A Critical Assessment of the Empiricism in the Restatement of Consumer Contract Law" via Georgetown University Law School and SSRN.
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