Call-to-gate system

A call-to-gate system is an airport terminal design in which passengers are kept in a central area until shortly before their flight is due to board, rather than waiting near their gate. The international terminal at Calgary International Airport was the first terminal in North America to use this system, which is also used by European airports such as London Heathrow.[1][2][3] The system is used to increase the amount of time that passengers spend around the gate area, increasing the amount of time they spend in the retail areas of the terminal.[4][2][5]

References

  1. Olafson, Karin. "What It's Like Inside the New International Terminal at the Airport". Avenue Calgary. Retrieved 1 September 2018.
  2. 1 2 Dermot, Davitt (24 July 2018). "London Heathrow Airport reports solid H1 growth in retail revenue and spend". The Moodie Davitt Report. Retrieved 2 September 2018.
  3. Watson, Gary. "New international terminal to open in Calgary - Skies Mag". Skies Mag. Retrieved 2 September 2018.
  4. Yedlin, Deborah (11 January 2017). "Yedlin: New international terminal at YYC falls short of its peers". Calgary Herald. Retrieved 2 September 2018.
  5. Madden, Chris. "Digital initiatives drive increased passenger spend at Heathrow Airport". www.dfnionline.com.


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