Automated retail
Automated retail is the category of self-service, standalone kiosks in heavily trafficked locations such as airports, malls, resorts and convenience stores.[1]
Consumers select products, sometimes using a touchscreen interface, pay for purchases using a credit or debit card and then the product is dispensed, sometimes via an internal robotic arm in the machine.[2]
ZoomShops and Redbox are examples.[3] Though the vending units can be dressed up with a touchscreen, they are considered smart vending units. There is a wide discrepancy between the revenue results from smart vending units and automated retail units. Lower cost products are better suited for smart vending, whereas more expensive products such as luxury items, cosmetics, electronics and other such products will perform better in automated retail machines.[4] The retail units are several times more expensive than the smart vending units; however, the cost can be justified based on revenues generated. The Source self-service automated retail units accept debit and credit cards to dispense electronics, much like the Best Buy units.[5]
Warehouse automation
Schaefer Case Picking
SSI Schaefer's Schaefer Case Picking system is a fully automated, customizable picking solution for retail. It manages all aspects from unloading of incoming pallets and intermediate storage to the ordering and repackaging of cases into new pallets. The SCP uses a computer vision system to identify items, removing the requirement of other identification schemes such as those involving barcodes or RFID tags. It can automatically select and palletize products according to store layout or other customer criteria, and prepare the products for shipping. The system reduces labor requirements, product loss, and energy consumption by way of a more accurate, route-optimized computer-controlled system that reduces wait time and increases pallet throughput. Additionally, it reduces transportation costs by optimizing the density of individual pallets, selecting combinations of product cases that lead to more product per unit volume.[6][7]
Order picking machinery
Witron's Order Picking Machinery is an automated storage and picking system that can automatically stack around 95% of the products onto pallets or roll containers. The system uses a loading device called COM (Case Order Machine) to pick cases onto load carriers. Advantages of the system include high cost-efficiency, ergonomics and optimization during transport.[8]
Replenishment system
Witron's Shelf Replenishment System uses a conveyor system to push the goods directly into the shelf.[9]
See also
Notes
- ↑ The Body Shop deploying automated retail shops Archived August 15, 2010, at the Wayback Machine.. RetailCustomerExperience.com. Retrieved on 2011-06-15.
- ↑ Alyssa, Bary. (2005-10-24) Zoom Systems Offers iPod Vending Machines | News & Opinion. PCMag.com. Retrieved on 2011-06-15.
- ↑ Now available at vending machines: GPS, iPods, cameras .... sj-r.com. July 24, 2010
- ↑ Vaidya, Kunal (2016-06-13) | The Business Case for Automated Retail Kiosks
- ↑ Vaidya, Kunal. (2015-08-22) | The Source Expands Presence at Toronto Pearson International Airport. bloomberg.com. December 22, 2014
- ↑ "SCHAEFER CASE PICKING - Automatic selection and palletization of mixed full-case orders" (PDF). ssi-schaefer.de.
- ↑ "Schaefer Case Picking". SSI SCHAEFER. Retrieved 23 January 2015.
- ↑ "Order Picking Machinery" (PDF). witron.de. 2013.
- ↑ "WITRON unveils automatic shelf replenishment system". retailcustomerexperience.com. 16 February 2009. Archived from the original on 2013-09-27.