IT specialist as professionals

IT specialist such as programmers, system analyst, software engineers and database administrators, are not considered professionals like CPA's or Doctors. They are not recognized as professionals because they are not licensed by the federal or state government. And also some IT roles do not require "advanced knowledge of an advanced type in a field of science or learning customarily acquired knowledge by prolonged course of specialized intellectual instruction and study". Even though they are not legally viewed as professionals, in the service industry they are viewed as professionals. Major scandals have forced law makers to enact tougher laws such as Sarbanes - Oxley. This has created a situation where services provided to client's are now more closely supervised .

Resenha - livro Sarbanes-Oxley Conformidade TI usando COBIT e ferramentas Open Source

Since IT workers are part of the service industry they are required to follow. Since clients are more aware of what they want and need from IT workers they are willing to look outside their companies. This makes the IT service industry more competitive because clients are able to choose service providers from around the world that would provide them with the best service for the least amount of money. Clients are now more aware of the world around them and are more frequently asking to see the work-in-progress as it happens. They will no longer wait to see the end product because they want to be able to weigh in on the project as it happens. Since clients are more sophisticated they are now able to breakdown the way their business operates, and are able to decide whether or not to outsource certain aspects of their business.