One of the primary causes of resistance is the belief that action will fail.

Consider the following strategies for addressing resistance based on the fear of failure:

• Ask for and listen to their concerns
• Discover if their facts and fears are accurate and complete
• Determine if their beliefs are based on accurate information—they could be based on rumors
• Provide additional information to correct mistaken or inaccurate beliefs
• Offer more accurate interpretations of facts, even if the truth hurts
• Ask for suggestions to help make the action feel more successful
• Ask how you can help them implement change
• Encourage them to focus on the positive while addressing the reality of your situation
• Ask for their support in making the action work and thank them for what they have already done
• Express confidence in their ability to implement action successfully.
• Ask how you can help them implement action
• Follow through on agreements reached to improve the situation